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SHIPPING
Your Essential Tees, once ordered, take between 5-7 days to reach you.
You will receive a notification once the order is placed and shipped.
TRACKING
You can track your order once it has been shipped. A notification will be sent with the tracking link.
EXCHANGE/RETURN
At Crew Essentials, we prioritise quality over numbers and practice conscious manufacturing. Being mindful of this we have an exchange policy within 7 days from delivery only in a situation that the product is damaged, when you receive it.
We do not have a return/refund policy, all sales are final.
We request that you thoroughly check the sizes and colours before placing an order.
To request an exchange:
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Make sure the Tees are unused and the Tags are intact. Exchanges are subject to a hygiene quality check and approval.
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Please use the Crew Essentials box or any sturdy box/envelope to pack your Tee.
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Exchange is available only once after purchase.
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To initiate an exchange, contact our customer service at orders@crewessentials.in within 7 days of receiving the product.
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Once you receive confirmation from us on the exchange request, keep the product packed and ready to be picked up by our reverse logistic partner within the next 3 days.
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We process exchanges within 7-10 business days once product is received back to base.
For more information on our Exchange/Refund policy please read through our Terms.
In case of any further queries feel free to send us an email at hello@crewessentials.in
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